Privacy Policy & Legal Disclaimer

    Privacy Policy & Legal Disclaimer

  • Privacy, Copyright & Legal Disclaimer

    Use of our web site

    We offer our web site as an online information and communications service that we hope you will find informative. There are a few rules that our visitors must follow when using our site, so we ask all our visitors to read these General Terms and Conditions ("Agreement") carefully.

    Please be sure to read this Agreement carefully, especially the disclaimers and limitations of our liability, since use of this site constitutes your acceptance of, and agreement with, the terms and conditions set out in this Agreement.

    We do not intend to make changes to our terms and conditions very often but reserve the right to do so. However, it is always a good idea to doublecheck when you visit our site to ensure that you have read and agree with our most current terms and conditions. Any change in our terms and conditions will be prospective only. We generally do not make any changes to our terms and conditions that have a retrospective effect unless legally required to do so. Your continued use of this site after that time will constitute your acceptance of any new or amended terms.


    All copyrights and other intellectual property rights in the artwork, graphics, text, video and audio clips, trademarks, logos and other content available on this web site ('Content') are owned by our company or used with permission.

    Although you can copy any part of this web site to your own computer for your personal use, you may not copy or incorporate any of the Content available on the web site into any other work, including your own web site, or use the Content in any other public or commercial manner. That means you may not post or redistribute any portion of our web site unless you have written permission from us to do so. That also means that our company retains full and complete title to all such Content, including any downloadable software or code, any images incorporated in or generated by the software, and all data accompanying it. You must not copy, modify, reproduce, upload, transmit, distribute, disassemble or otherwise convert it to another form.

    You may not change any of the notices regarding copyright, trademarks or other marks that may accompany the Content. If you want to link to the home page of our site, that's acceptable, but please don't use our Content in your own site. You may not deep link (i.e., link to any page other than the home page) to our site without our specific written permission.


    We will respect your rights regarding the protection of personal data and while we are glad to receive from you any stories, comments, suggestions, ideas, graphics, pictures or anything else you wish to send to us, do please remember that, by uploading or sending us such material through this site, you assign all your interest in it to us and, depending on which law applies, we will either own the material you send to us on this site or you will be deemed to have granted us an exclusive and perpetual license to use it.

    That means that all stories, comments, suggestions, ideas, graphics, pictures or other information uploaded or sent through this site, not in connection with a job application, are automatically deemed to be either the property of our company or can be used by it. This information is not confidential and we can use it as we see fit - that includes reproducing it, disclosing it, publishing it, or broadcasting it here or somewhere else, in this or any other medium now known or later invented. Under no circumstances are you entitled to any payment if we do use your submission for any purpose.

    Use Restrictions

    You may not engage in any activities through the web site which are unlawful, offensive, abusive, which violate the rights of third parties, or which inhibit other users from using and enjoying this web site. You may not monitor or copy Content on this web site, by using any robot, "bot," spider, crawler or other automatic device or manual process, without our written permission, or engage in any activity which interferes with the proper working of this web site. You agree to indemnify, defend and hold harmless our company and its subsidiaries, affiliates and employees from any damages, liabilities and expenses (including reasonable legal fees) arising from any third party claims resulting from, or arising out of, your use of the web site. We reserve the right to terminate your access to our web site at any time, without notice, for any reason whatsoever.

    No Endorsements

    Although this web site may refer to products or services of third parties or link to third party sites or information, we do not endorse or make any warranties or representations about them. Any links to other sites are provided for your convenience only. You need to make your own decisions regarding third party products, services and web sites.

    Use of this Site: Limitation of Liability and Disclaimer

    Neither RSM Partners nor any of its worldwide affiliates, nor anyone who helped develop, create, produce or deliver the content on this site is liable for any damages related to your use of or inability to use the site, even if advised of the possibility of such damages, unless they acted willfully or with gross negligence or that liability may not otherwise be lawfully excluded. This includes, but is not limited to:

    Damages intended to compensate you directly for any loss or injury;

    Damages that do not flow directly from an action, but only from some of the consequences or results of such action (consequential damages); and

    Other miscellaneous damages and expenses, such as incidental, special or punitive damages. This exclusion will not cover liability for death or personal injury or liability for a breach of statutory or contractual duties.

    We use reasonable efforts to ensure that accurate information is provided on this site, but do not guarantee such accuracy, and make no representations regarding the use or results of use of any Content on this site in terms of its accuracy, reliability or any other matter. Without limiting the foregoing, and to the extent permitted by law, the functions contained in this site, the operations of this site and all content on this site are provided as is, without warranty of any kind, either express or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement (but excluding any implied warranty or condition which may not be lawfully excluded). There is no warranty against interference with your enjoyment of the information on this website.

    There is no warranty that this web site, the information contained in it or our efforts will fulfill any of your particular purposes or needs.

    While we reserve the right to remove any postings or any other information that we feel may be offensive or otherwise objectionable, we are not responsible for any material posted by any user or for any information whatsoever contained in any linked sites. You agree that our company and its worldwide affiliates are not responsible or liable for any defamatory, offensive, infringing or illegal conduct of any other visitor to this site or any other third party.


    If any provision of this Agreement is found to be void, unlawful or unenforceable for any reason, that portion shall be deemed severable from these terms and shall not otherwise affect the validity and enforceability of any remaining provisions. We reserve the right to pursue any remedy available to it at law or in equity if you breach this Agreement.


    Privacy Policy

    We care about your privacy. We want to tell you in detail about the policies and practices which we have adopted to protect your privacy so that you can feel confident about how we handle the personally identifiable information ('personal information') you entrust to us, and understand how we manage your personal information to offer you the best possible products, services and experiences. The server(s) that make(s) this site available, and databases where information may be stored, may be located outside the country from which you accessed this site, but we will collect, process and use personal information only in accordance with this policy. The personal information made available to us may, therefore, be transmitted abroad. By visiting this site and submitting information, you consent to such collection, processing, transfer and/or storage of your personal information.

    While we do not intend to make changes to our policies very often, it is always a good idea to double check when you visit our site to be sure that you have read and agree with our most current policy statement. We will not make any changes that have retrospective effect unless legally required to do so.

    The content on our sites may include, among other items of interest, events, surveys and may also include advertising and links to external websites. We may also provide information on our company and our products, and may also offer opportunities to apply for employment or obtain information about job vacancies. We hope that you enjoy our site and will come back often to visit!

    Please take a moment to review our policy in detail. To assist you, we offer this short summary:

    We use your personal information to fulfil your requests and serve you better. We do not share your personal details with outside third parties without your consent.

    We will only send you materials you have indicated you want to receive according to your preferences, and we will honour your opt-out requests. We use cookies to help us understand the features that apply to visitors, provide better functionality, and offer you personalised content.

    We adopt careful procedures to protect your personal information.

    We do reserve the right to use or disclose your personal information in certain circumstances, such as to satisfy a legal request or protect our property.

    When do we collect personal information?

    We collect personal information, such as names, addresses, e-mail addresses, demographic information (age, gender, etc.), employment and job preferences, or other preference information, and the like, when voluntarily submitted by a visitor. Visitors may choose to submit personal information to obtain information, submit a comment, or to register for a newsletter. We may also obtain contact lists, demographic, and other information from other sources. For the convenience of our customers and to better serve you, we combine the data. You can change your preferences about receiving information from us at any time.

    What do we do with your personal information?

    We collect personally identifiable information to e-mail you with updates and news, to respond to your questions or comments, to register you for certain features, to send you updates when job vacancies that fit your profile arise, to provide personalised content and/or to send out information about our company and the products and services we offer.

    We ask visitors providing e-mail addresses to let us know if they would like further information or updates from us or our site; only those who request it will receive follow-up e-mail or other communications from us. We may also ask if you would like to receive information about other products available from members of our family of companies. Only those who expressly ask to receive such information online will get it. If we are not sure of your preferences we may ask you about them. We also offer visitors an "opt-out" option at any time they wish to cease receiving e-mails or other information from us.

    Sometimes we may make information available to you via mail. We may also use lists we have received from third parties or public sources to send you this information. You may "opt-out" of receiving offline communications from us at any time by contacting us.

    We may purchase and use opt-in e-mail lists to contact potential customers. We will honour opt-out requests and ask those providing lists to give us assurances that e-mail contact information is provided only for those consumers who have expressed a desire to receive offers and information by e-mail.

    Personal information is used solely by us, and our affiliates, agents or business partners who help make this site and its content and the products and services at this site, available to you in order to respond to your requests and to better serve you, consistent with this policy.

    Data may be shared or combined between current or future affiliates, subsidiaries or other related entities of our company to enhance efficiency and minimise duplication of contacts with you. In addition, we may occasionally ask you if we may share information with other trusted third parties. We will let you know at the time the information is collected if such third-party sharing is anticipated, will identify the types of businesses at the area of collection, will describe the information we will share (like your mail or e-mail address) and will only share data if you agree. We will share personal data only with those who have agreed to follow careful policies.

    What do we do to safeguard personal information?

    We have instituted safeguards to check that our internal procedures meet our high policy standards. We also use our best efforts to be sure that third parties who work with us as our agents to make this site and its contents available to you, and to fulfil your requests, agree to protect personal information that they must access in order to serve our site and our visitors, and honour your preferences about contacts you receive.

    Access to your information

    You have a right to access the personal information held about you by submitting a "Subject Access Request".

    To make a Subject Access Request you will need to put the request in writing, and send it to the address on our contact page.

    Use of cookies

    This website uses cookies - to learn more about cookies and their usage on this site, please proceed to the site page Using Cookies On This Site.

    Website visitor tracking

    This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer's hard drive to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

    Downloads & media files

    Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.

    We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

    Contact and communication with us

    Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

    Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system.

    Email mailing list & marketing messages

    We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with this policy. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

    Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

    Our EMS (email marketing service) provider is CommuniGator and you can read their privacy policy in their Privacy Policy section.

    Social media policy & usage

    We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

    There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

    What about message boards, or other interactive forums?

    We may offer message or bulletin boards, or interactive areas where visitors may post comments or information for our visitors' enjoyment. If there is a bulletin or message board, or other interactive areas where personal information may be posted at this site, be sure to check our rules before entering, as you will be bound by them as well as our General Terms and Conditions. As you know, anything you post online is available for the world to see. We make no representations and undertake no obligations as to information you voluntarily post.

    External website links & third parties

    Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. External links are clickable text, banner or image links to other websites.

    Shortened URL's; URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

    We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

    You should always check the privacy policy of any linked website to understand their personal information collection practices, including how they may use cookies. We are not responsible for the content or information collection policies of sites operated by other companies. If you visit another site, you should review their privacy and other policies.

    What else do you need to know?

    We reserve the right to use or disclose any personal information as needed to satisfy any law, regulation or legal request, to conduct investigations of consumer complaints or possible breaches of law, to protect the integrity of the site, to fulfil your requests, or to cooperate in any legal investigation.

    What should you do if you have questions, wish to access, update or delete information, or wish to opt out of receiving future communications? If you would like us to access, update, change, or delete information we have about you in our marketing database (subject to any applicable legal exceptions), would like to opt out of receiving further communications from us, or have questions about our privacy policy, please contact us.

    Company Registration

    Our company registration number is 05633925.

    Our Head Office Address is: RSM House, Isidore Rd, Bromsgrove Enterprise Park, Bromsgrove, B60 3FQ, UK